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Fynd.chat

Everything you need to advise visitors

Catalog-aware AI advisors you can embed in minutes. Personas, knowledge sync, leads, and analytics included.

See pricing Try live demo

01

Advice that converts

Not a generic chatbot. Answers grounded in your catalog, policies, and brand voice.

  1. 01

    RAG on your catalog

    Retrieval-augmented answers cite real products, specs, and knowledge you connect. Fewer hallucinations, more conversion.

    Grounded in live catalog and FAQs · Compares options within budget and stock · Falls back honestly when knowledge is thin

  2. 02

    Multilingual bots

    Serve NL, EN, DE, or FR visitors with a fixed language, or auto-match the visitor language with a Dutch fallback.

    Dutch, English, German, French · Auto language of the visitor · Tone and length stay consistent per bot

  3. 03

    Personas that sound like you

    Friendly specialist, tech expert, luxury advisor. Set tone, role, emoji level, welcome message, and system prompt.

    Presets and custom system prompts · Suggested prompts for the widget · Isolate knowledge per bot when needed

  4. 04

    Playground before you go live

    Test conversations against your catalog in the dashboard, then ship the same bot to your storefront.

    Same RAG path as production · Tune prompts without touching the site · Switch bots per niche or brand line

02

Knowledge & catalog sync

Train Fynd on how you actually sell. Sitemaps, feeds, APIs, and pasted policies.

  1. 01

    Sitemap crawl

    Point at your sitemap and turn product and content URLs into sync rows you can monitor and refresh.

    Page-level sync status · Configurable page limits · Scheduled re-sync

  2. 02

    Product feeds

    Import XML or CSV catalogs via URL or upload so prices, images, and availability stay current.

    XML and CSV support · URL or file upload · Maps into searchable products

  3. 03

    Catalog REST API

    Push or bulk-upsert products with a sk_live key. Ideal for PIM, headless, and custom stacks.

    List, upsert, bulk, delete · Re-embed after large updates · Works alongside feeds and crawl

  4. 04

    Custom knowledge

    Paste shipping rules, size guides, care tips, and return policies so advice matches how your site operates.

    FAQs and policy text · Per-site knowledge sources · No code required

03

Embed & brand experience

One script tag on any website. Colors, avatar, and launcher that feel native to your brand.

<script
  src="https://fynd.chat/widget/fynd.js"
  data-key="YOUR_EMBED_KEY"
  async></script>
  1. 01

    Script-tag widget

    Drop in your embed key. Optional bot slug and API base override for advanced setups.

    Works on any website · Launcher and chat UI included · Live in minutes after setup

  2. 02

    Brandable appearance

    Primary and accent colors, avatar, and copy so the advisor looks like part of your brand. Not a bolted-on chatbot.

    Theme colors and text · Persona name and role title · Remove branding on Pro

  3. 03

    Multiple bots per site

    Running specialist on sports pages, skincare advisor on beauty. Isolate knowledge and tone per bot.

    Default bot plus extras · Slug-based embed targeting · Plan-based bot limits

  4. 04

    Universal platform fit

    Shopify, WooCommerce, Magento, Lightspeed, Shopware, or custom. The embed works today; native apps are coming soon.

    Script embed everywhere · API for custom stacks · Roadmap for native plugins

04

Leads, analytics & growth

See what visitors ask, capture intent, and scale usage when conversations grow.

  1. 01

    Leads & conversations

    Review full chat threads, export what matters, and follow up on high-intent visitors who shared contact details.

    Conversation inbox · Lead status updates · Export for CRM or support

  2. 02

    Analytics that guide tuning

    Track usage and unanswered questions so you know which knowledge gaps to fill next.

    Message and usage metrics · Unanswered question queue · Resolve or dismiss gaps

  3. 03

    Plans that scale with you

    Start with a Starter trial. Starter for one live bot with FAQs. Growth for catalog sync and volume. Pro for white-label and priority support.

    Starter for small sites, Growth for live shops · Sitemap, feeds, Catalog API & REST pull on Growth+ · Upgrade as volume grows

  4. 04

    Built for site operators

    Dashboard for sites, bots, knowledge, embed keys, billing, and playground. Without a heavy integration project.

    Multi-site ready · API keys under control · Billing via Mollie

Soon

Step in and answer by hand

AI first. When a visitor gets stuck, you’ll soon jump into the live chat, right from the same conversation.

  • Live reply in open chats

  • Send back from unanswered gaps

  • Same inbox you already use

Ready to advise with your catalog?

Create an account, connect your site, and embed Fynd in minutes.

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